HOW WE WORK
ITA operates on clearly defined and simple processes. These processes have been designed to facilitate effective and efficient use of our services. To illustrate how simple our processes are, we have provided an overview of what the process might look like below.
- Client appoints ITA as their agent
- The client’s customers complete a joint terms and conditions credit application to apply for an account with ITA to source product from the client
- ITA will apply for credit insurance and provide the client’s customers with terms and limit accordingly
- Customers will place their orders with ITA, but the client will maintain customer relationships
- ITA will work with the client to determine the sourcing requirements aligned to orders received and parameters agreed between the client and ITA. ITA will arrange credit lines with suppliers, and place orders to procure the products/raw material.
- Incoming goods will be delivered to the client, but the supplier will invoice ITA, and ITA will handle payments to the supplier
- The client will manufacture/store/package the product according to the orders received
- The client will deliver the product to the end-customer and take responsibility for the quality and performance of the product.
- The client will provide ITA with the POD. ITA will invoice the customer and pay the client in terms of the fees agreed
- The customer will pay ITA according to the terms provided. ITA will manage debtors, risks and collections.
Our business is successful because we are careful to operate within clearly defined trading parameters. Should you wish to learn more about our standards terms of trade, please click here to download a copy.